Get answers to common questions about Site Qwality's website monitoring services, features, and pricing. Can't find what you're looking for? Contact our live support team.
Site Qwality is a comprehensive website monitoring service that provides real-time uptime monitoring, performance tracking, and alerting. We offer transparent pricing with all features available at every subscription level, unlike traditional monitoring services that restrict features based on pricing tiers.
Getting started is easy! Sign up for free here. No credit card required. You can monitor up to 10 websites immediately and explore all our core features with our free Starter plan.
Yes! Our Starter plan is completely free and includes monitoring for 1-10 websites, SSL checks, domain expiration reminders, keyword monitoring, and error code diagnosis. It's perfect for individuals and small businesses getting started with website monitoring.
Site Qwality provides comprehensive monitoring including:
Check frequencies are customizable based on your needs. You can set intervals from every 30 seconds to longer periods depending on your monitoring requirements.
Keyword monitoring is an advanced security feature that checks for specific words or phrases on your website. This helps detect website hijacking, unauthorized content changes, or malicious redirects. It's crucial for maintaining customer trust and preventing fraud.
Our advanced keyword monitoring offers powerful features for maximum flexibility:
Our multi-location monitoring (available on all paid plans) uses a global network of monitoring nodes to check your website from different geographical locations. Each monitoring point has a unique IP address, and you can set custom alert conditions (like receiving notifications only when a certain number of locations detect an issue) to eliminate false alarms.
Site Qwality offers multiple notification methods:
All alerts include specific error codes and diagnostic information to help you resolve issues quickly.
Absolutely! You can set custom alert thresholds, choose notification methods, and set time-based rules. For multi-location monitoring, you can require multiple locations to confirm an issue before triggering alerts.
Our alerts include specific error codes, response times, affected locations, and detailed diagnostic information. This helps you quickly identify and resolve issues without guesswork.
Unlike traditional monitoring services, Site Qwality offers transparent pricing with NO feature restrictions across paid subscription levels. All paid plans include every feature - SSL monitoring, keyword monitoring, multi-location checks, API access, and live customer support. Our pricing scales based on consumption (number of monitors, SMS messages, and users), not feature access. This means you get the exact same powerful features whether you're on our Basic plan or Enterprise plan - you only pay for scale, never for functionality.
Our pricing plan and structure are laid out in detail on the pricing page.
No setup fees and no long-term contracts required. Our pricing is month-to-month or annual depending what you choose, and you can upgrade, downgrade, or cancel at any time. We believe in earning your business through great service, not locking you into contracts.
Yes! Our RESTful API is available to all paid plan users and allows you to create, read, update, and delete monitors programmatically. You can integrate monitoring into your deployment pipelines, build custom dashboards, or automate monitor management. Check out our API documentation for details.
Webhooks allow you to receive real-time notifications at custom endpoints. You can set up webhooks to trigger automated responses, update status pages, integrate with CI/CD pipelines, or connect with tools like Zapier or IFTTT. Our webhook system includes retry mechanisms and authentication for reliable delivery.
Absolutely! Our Slack integration delivers alerts directly to your team channels, enables incident management workflows, and supports automated incident creation. You can configure custom alert triggers and collaborate in real-time when issues arise.
Cron job monitoring tracks your scheduled automated tasks to ensure they run as expected. It's essential for system administrators, developers, and DevOps teams who rely on scripts, backups, data processing, or other automated processes. Site Qwality alerts you immediately if a cron job fails or doesn't run on schedule.
Site Qwality is built on Amazon Web Services (AWS) infrastructure, ensuring exceptional reliability and performance. Our global network of monitoring nodes provides redundancy and accurate uptime measurements from multiple locations worldwide.
Each of our monitoring locations uses unique IP addresses, making it easy to whitelist our service if your website has security restrictions or geo-blocking.
Yes, Site Qwality can monitor websites that require authentication or are behind firewalls. You can configure HTTP authentication, custom headers, and whitelist our monitoring IPs to ensure comprehensive monitoring of all your web properties.
We provide live customer support to all paid plan users. Our team is committed to providing personalized, responsive support. You can reach us through our contact form, and we pride ourselves on real human interaction, not chatbots. Free plan users have access to our comprehensive documentation and self-service resources.
We aim to respond to all support inquiries as quickly as possible. Our commitment to exceptional customer service means you'll get real, personalized help from our team, not automated responses.
Yes! We're happy to help you get set up and make the most of Site Qwality's features. Contact us if you need assistance with configuration, integrations, or have questions about best practices for monitoring your specific infrastructure.