Nine notification channels
Email, SMS, mobile push, browser notifications, Slack, Discord, Microsoft Teams, Telegram, and outbound webhooks — all included.
Notifications
Every alert, routed
Every alert, routed
to the right person.
Email, SMS, push, browser notification, Slack, Discord, Teams, Telegram, and webhooks — with per-monitor routing rules, severity filtering, and quiet hours, so the right person gets paged at the right time.
Free tier included
No credit card
2-minute setup
notification routing ActiveLIVE
CHANNELS9
RULES12
QUIET HOURSactive
critical → SMS + Slacklive
warning → emaillive
recovery → Slacklive
off-hours → on-calllive
What you get
Every channel, every rule, one place.
Notification routing in Site Qwality is per-monitor and per-severity. A critical failure on your payment API can page the on-call engineer via SMS, post to #sre in Slack, and open a webhook to your incident tool — all from one rule.
Per-monitor routing rules
Configure notification rules independently for each monitor so the payment API alerts differently from a low-priority blog health check.
Severity-based routing
Route critical alerts to SMS and Slack, warnings to email only, and informational events to a webhook log — silence and noise both controlled.
Quiet hours
Define time windows per notification channel where non-critical alerts are held and delivered as a digest when quiet hours end, not at 3am.
Team and personal channels
Notify a shared Slack channel for team awareness and simultaneously page an individual engineer via SMS for immediate personal response.
Notification groups
Bundle multiple channels into a group — assign the group to a monitor and update recipients in one place without editing every monitor.
01 · Route by what matters
Critical gets SMS.
Critical gets SMS.
Warning gets email.
Not every alert deserves the same urgency. Severity-based routing lets you configure which channels fire at which thresholds — so critical failures wake people up and warnings stay in the inbox for the morning standup.
- Separate routing rules for critical, warning, and recovery
- Quiet hours hold non-critical alerts until business hours
- Escalation policies kick in if no one acknowledges
notification rules ActiveLIVE
RULES ACTIVE4
CHANNELS IN USE6
ALERTS · 24H9
criticalSMS + Slack + webhook
warningemail + Slack
recoverySlack only
off-hourson-call schedule
02 · All channels, no extra charge
Every channel is
Every channel is
included.
There is no per-channel add-on charge. Every Site Qwality plan — including the free tier — includes all nine notification channels. Add Slack, SMS, and webhooks to the same monitor with one rule and no upgrade required.
- All nine channels on every plan including free
- No per-SMS or per-message charges
- Notification groups reduce per-monitor configuration work
configure via APIPOST /v1/monitors/mtr_checkout/notifications
[
{ "channel": "sms", "on": ["down"], "severity": "critical" },
{ "channel": "slack", "slack_channel": "#sre", "on": ["down", "recover"] },
{ "channel": "email", "on": ["down"] }
]
201 Created · 3 rules saved
[
{ "channel": "sms", "on": ["down"], "severity": "critical" },
{ "channel": "slack", "slack_channel": "#sre", "on": ["down", "recover"] },
{ "channel": "email", "on": ["down"] }
]
201 Created · 3 rules saved
9
notification channels included on every plan
$0
no add-on charge for any notification channel
<1m
typical time from failure to first notification
100%
of plans include quiet hours and severity routing
FAQ
Questions, answered.
Email, SMS, mobile push (iOS and Android), browser notifications, Slack, Discord, Microsoft Teams, Telegram, and outbound webhooks. All nine are included on every plan.
Yes. A single monitor can have multiple notification rules that fire simultaneously — for example, SMS to the on-call engineer and a Slack message to the #sre channel at the same time.
Quiet hours are time windows you define per notification channel. Non-critical alerts that arrive during quiet hours are held and delivered as a digest when the window ends — so low-severity issues don't interrupt sleep.
SMS is built in — no Twilio or other third-party account required. It is included on all plans including the free tier, with no per-message charge.
A notification group is a reusable bundle of channels and recipients. Assign the group to any monitor and update its members in one place — all monitors using that group are updated automatically.
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