One account per client
Each client has its own monitors, status page and history. If you hand a client their account later, it’s a setting change.
For agencies and MSPs that sell care plans. Each client gets their own account, a status page on their own domain, alerts sent from your name, and a monthly uptime report. We bill you once a month for all of them, and you charge your clients what you like. New partners get their first 90 days free, with no minimum and the price locked for two years.
A care plan usually covers a few dozen small sites, each with its own owner. Each one gets a separate account here, so nothing mixes between clients.
Each client has its own monitors, status page and history. If you hand a client their account later, it’s a setting change.
The status page runs on the client’s own domain, such as status.theirdomain.com, with their logo and colors. There is no “powered by” badge.
The month’s uptime and incidents with your logo on it, emailed to your client every month or ready to print with your invoice.
You can create a client, add its monitors and publish its status page through the REST API with scoped keys, so adding a client can be one script.
Slack, Teams, Discord, PagerDuty, Jira Service Management (Opsgenie), webhooks, email and SMS, with on-call rotations and escalation policies.
All your clients are on one bill from us, with one renewal date. You don’t keep a card on file per client.
Each client account is billed at its bundle’s rate, all on one monthly invoice.
For most care-plan clients.
For online stores and sites that take bookings or payments.
You can mix the two bundles on one partner account. Usage over a bundle’s allowance is never billed. You’re notified as a client gets close, and its checks pause a little past the allowance until the next month. There is no setup fee, and either side can end the agreement with 30 days’ notice.
One partner agreement covers every client you add. There is no paperwork per client.
Each new client gets its own account. You can add or remove clients at any time, and your bill changes with them.
Each client’s status page runs on their own domain with their colors, and their monthly report carries your logo.
No. You manage their accounts. Each client has a contact on file for alerts, and that person only gets an invitation if you send one. You can give a client read-only access later.
You do: their questions, setup changes and false alarms come to you. We support you by email during business hours. We aim to reply within one business day, or four business hours if the platform is down. We don’t take support requests from your clients directly.
No. The status page, the alert emails and the monthly report carry your brand, and alert and report emails come from your own domain once you verify it. The dashboard is ours, and clients aren’t expected to use it. Alerts sent to chat apps, by SMS or to paging tools still show our app name.
Each client has 30 days to move to a direct account with us and keep its data, monitors, status page and history. That is written into the partner agreement.
Your clients keep full monitoring for 14 days. After that their accounts drop to the free tier: every monitor keeps running every 5 minutes from one location, and nothing is deleted.
$9 per client account per month on Client Standard and $19 on Client Pro, on one monthly invoice, with no setup fee. The usual minimum is five clients. New partners skip it: their first 90 days are free for up to 25 clients, and the price is locked for two years.
Book a call. If it’s a fit, we send the agreement and set up your partner account and billing.
Yes. We don’t set a minimum or maximum price. Many agencies include monitoring in a care plan they already sell.
Your clients’ data is stored in the US. Checks run from cities around the world on AWS, Google Cloud and Microsoft Azure. We don’t offer EU data residency.
Book a call with JJ, the founder. Bring your client count and what you charge, and we’ll go through the numbers together.