One account per client
Separate data, separate monitors, separate status page, separate history. Nothing bleeds between clients, and handing one over later is a flag, not a migration.
Wholesale monitoring for agencies and MSPs. Every client gets their own account, a status page on their own domain with no trace of us, and a monthly report you can hand over. $25 per client per month, starting at $125 for your first five. You bill them. We bill you once.
You already run twenty sites for twenty people who each think they are your only client. This is priced and shaped for that, not for one big tenant with twenty subdomains.
Separate data, separate monitors, separate status page, separate history. Nothing bleeds between clients, and handing one over later is a flag, not a migration.
status.theirdomain.com, their colours, their logo, and no “powered by” badge anywhere on it.
A monthly uptime and incident report per client, styled to print, that justifies the retainer without you assembling screenshots the night before the call.
Create a client, seed their monitors, publish their status page, all through the REST API with scoped machine credentials. Onboarding a new client can be a script you run once.
Slack, Teams, Discord, PagerDuty, OpsGenie, webhook, email and SMS, with on-call rotations and escalation policies so the right person hears about it at 3am.
Every client on one line item, billed monthly. No per-client card on file, no twenty renewal dates, and no reconciliation exercise at the end of the quarter.
No usage maths, no per-check billing, no reconciliation at the end of the month. One invoice, billed monthly. Starts at $125/mo for your first 5 clients.
Everything a maintenance-plan client needs.
For clients whose site is the business.
Your first five clients are $125/mo on Client Standard or $150/mo on Client Pro. After that it is simply the per-client rate above, and you can mix the two however you like. Usage over a bundle’s allowance is either capped or invoiced at the retail rate, whichever you tell us in writing. No setup fee, no annual contract, no minimum term.
One contract, one invoice, one point of contact. No per-client paperwork and no purchase order for every site you add.
Each client gets a separate account with its own monitors, its own status page and its own history. Add one the day you sign them; remove one the day you do not.
Their status page runs on their domain with their colours, and their monthly report carries your logo. No SiteQwality badge on either.
You are going to ask all of these on the call. Here they are first.
No. You manage everything. A client contact is recorded as the alert destination but is never sent an invitation unless you choose to send one. If you later want to hand a client read-only access, the invite is there.
You do. You are tier 1 for your clients: intake, triage, configuration and false-alarm handling. We support you, by email during business hours, with a one-business-day first response target and a four-business-hour target for a platform-down incident. We never take a support contact from your client directly.
No, and we would rather say so plainly than let you find out later. The status page, the alert email and the client report are white-labelled. The dashboard is ours, and it is the thing your clients are not expected to log into. The status-page data hostname is also visible in a browser’s developer tools.
Each client gets a 30-day window to convert their account into a direct retail account with us, keeping their data, monitors, status page and history. Nothing is held hostage. That clause is in the agreement, not just on this page.
Your clients keep being monitored for 14 days. A billing problem between you and us is not their problem, and we are not going to let their site go unwatched over it. After 14 days unpaid, client accounts are suspended, not deleted.
Because we would rather you could work out whether this is worth your time without talking to anyone. Every competitor with a partner programme hides the rate card, and every one of them has a salesperson to take the call that creates. We do not, so a form between you and a number helps neither of us. What you see is what you pay.
Tell us how many clients you are bringing and which bundle they sit on, and we will send the agreement and set the billing up. There is no self-serve checkout for partner accounts yet, so this one step is still a human. It usually takes a day.
Yes. We set no floor, no ceiling and no required margin. Most agencies fold monitoring into a care plan they already sell rather than line-item it.
A single AWS region in the United States, us-east-1. Storage, compute and the execution of your clients’ checks all happen there, and we disclose that in writing rather than bury it. There is no second region and no EU residency option. If regional redundancy is a hard requirement for your clients, we are not the right fit yet.
Uptime, cron, synthetic, logs, RUM, incidents, and status pages. Free tier on every product.