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Clerk incident

SMS Delivery Issues

Resolved after 37 min.

Started
Ended
Worst state
Partial outage
On Clerk’s status page
Source
Components
Authentication & User

Live Clerk status Full Clerk outage history

Timeline

  1. Clerk status page · Reported SMS Delivery Issues
  2. Clerk status page · Investigating We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.
  3. Site Qwality checks · Partial outage Official status: SMS Delivery Issues
  4. Clerk status page · Investigating We’re investigating SMS delivery issues with an upstream SMS provider.
  5. Clerk status page · Investigating We're continuing to investigate SMS delivery issues with an upstream vendor impacting users on AT&T.
  6. Clerk status page · Investigating We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.
  7. Clerk status page · Monitoring SMS verification completion rates have returned to normal levels following the provider’s switch to an alternate delivery route. We’re continuing to monitor delivery and verification rates.
  8. Clerk status page · Resolved The SMS delivery issue is resolved. Delivery and verification completion rates have returned to normal following our upstream provider’s switch to an alternate route.
  9. Site Qwality checks · Operational Checks clean again

Cite this incident

Site Qwality, “SMS Delivery Issues,” Oct 29, 2026, https://siteqwality.com/is-clerk-down/incidents/clerk-202610291740/

Free to quote with a link to this page.