Cloudflare Zero Trust connectivity

Timeline

1. 03:20 UTC Cloudflare status page · Reported Cloudflare Zero Trust connectivity
2. 03:20 UTC Cloudflare status page · Investigating Cloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.
3. 03:47 UTC Cloudflare status page · Investigating We are continuing to investigate the issue.
4. 04:09 UTC Cloudflare status page · Investigating We are continuing to investigate the issue.
5. 04:22 UTC Cloudflare status page · Investigating We are continuing to investigate the issue.
6. 04:40 UTC Cloudflare status page · Identified The issue has been identified and a fix is being implemented.
7. 04:44 UTC Cloudflare status page · Monitoring A fix has been implemented and we are monitoring the results.
8. 05:46 UTC Cloudflare status page · Monitoring The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
9. 06:14 UTC Cloudflare status page · Monitoring The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
10. 06:32 UTC Cloudflare status page · Resolved This incident has been resolved.