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MongoDB Atlas incident

MongoDB Charts: Infinite login loop when creating new Charts projects

Resolved after 5 h.

Started
Ended
Worst state
Degraded
On MongoDB Atlas’s status page
Source
Components
MongoDB Charts

Live MongoDB Atlas status Full MongoDB Atlas outage history

Timeline

  1. MongoDB Atlas status page · Reported MongoDB Charts: Infinite login loop when creating new Charts projects
  2. MongoDB Atlas status page · Identified Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.
  3. MongoDB Atlas status page · Resolved This incident has been resolved.

Cite this incident

Site Qwality, “MongoDB Charts: Infinite login loop when creating new Charts projects,” Oct 2, 2026, https://siteqwality.com/is-mongodb-atlas-down/incidents/mongodb-atlas-202610020001/

Free to quote with a link to this page.