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Notion incident

Promotional offers may not apply correctly to subscriptions

Resolved after 12 h 14 min.

Started
Ended
Worst state
Degraded
On Notion’s status page
Source
Components
Administration

Live Notion status Full Notion outage history

Timeline

  1. Notion status page · Reported Promotional offers may not apply correctly to subscriptions
  2. Notion status page · Investigating We’re investigating an issue that may prevent eligible promotional offers from applying correctly to new or renewing subscriptions. Affected users may see an unexpected charge or may be unable to complete an upgrade.
  3. Notion status page · Monitoring The issue has been resolved for new users. We are contacting known affected users to confirm that we will issue refunds today; it may take several days for refunds to appear, depending on bank processing times.
  4. Notion status page · Resolved This issue is now resolved.

Cite this incident

Site Qwality, “Promotional offers may not apply correctly to subscriptions,” Sep 3, 2026, https://siteqwality.com/is-notion-down/incidents/notion-202609031132/

Free to quote with a link to this page.