Okta incident
Identified Service Degradation
Still ongoing after 1 h 44 min.
- Started
- Ended
- Ongoing
- Worst state
- Degraded
- On Okta’s status page
- Source
Timeline
- Okta status page · Reported Identified Service Degradation
- Okta status page · Open On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our upstream telephony provider, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the provider to monitor the…
- Site Qwality checks · Degraded Official status: Identified Service Degradation
Cite this incident
Site Qwality, “Identified Service Degradation,” Oct 28, 2026, https://siteqwality.com/is-okta-down/incidents/okta-202610281825/
Free to quote with a link to this page.