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OpenAI API incident

Unexpected logouts for some ChatGPT web users

Resolved after 3 h 26 min.

Started
Ended
Worst state
Degraded
On OpenAI API’s status page
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Timeline

  1. OpenAI API status page · Reported Unexpected logouts for some ChatGPT web users
  2. OpenAI API status page · Investigating We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
  3. OpenAI API status page · Monitoring We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
  4. OpenAI API status page · Resolved The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.

Cite this incident

Site Qwality, “Unexpected logouts for some ChatGPT web users,” Aug 21, 2026, https://siteqwality.com/is-openai-down/incidents/openai-202608211948/

Free to quote with a link to this page.