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OpenAI API incident

Elevated latency for some API requests

Resolved after 3 h 30 min.

Started
Ended
Worst state
Degraded
On OpenAI API’s status page
Source
Components
Chat Completions, Responses

Live OpenAI API status Full OpenAI API outage history

Timeline

  1. OpenAI API status page · Reported Elevated latency for some API requests
  2. OpenAI API status page · Identified We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
  3. OpenAI API status page · Identified We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
  4. OpenAI API status page · Identified We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.
  5. OpenAI API status page · Monitoring We have applied the mitigation and are monitoring the recovery.
  6. OpenAI API status page · Resolved All impacted services have now fully recovered.

Cite this incident

Site Qwality, “Elevated latency for some API requests,” Sep 30, 2026, https://siteqwality.com/is-openai-down/incidents/openai-202609301705/

Free to quote with a link to this page.