PlanetScale incident

Problems with Vitess connectivity and credential changes

Resolved after 1 h 38 min.

Started: Oct 26, 2026, 21:53 UTC
Ended: Oct 26, 2026, 23:31 UTC
Worst state: Partial outage
On PlanetScale’s status page: Oct 26, 2026, 21:53 UTC Source
Components: ap-northeast-1 (Tokyo), ap-south-1 (Mumbai), ap-southeast-1 (Singapore), ap-southeast-2 (Sydney), asia-northeast3 (Seoul), ca-central-1 (Montreal), eu-central-1 (Frankfurt), eu-west-1 (Dublin), eu-west-2 (London), europe-west1 (St. Ghislain), europe-west4 (Eemshaven), northamerica-northeast1 (Montréal), sa-east-1 (Sao Paulo), us-central1 (Iowa), us-east-1 (Northern Virginia), us-east-2 (Ohio), us-east1 (Moncks Corner), us-east4 (Northern Virginia), us-west-2 (Oregon)

Timeline

21:53 UTC PlanetScale status page · Reported Problems with Vitess connectivity and credential changes
21:53 UTC PlanetScale status page · Investigating We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.
22:13 UTC PlanetScale status page · Monitoring We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.
23:31 UTC PlanetScale status page · Resolved We've observed service restored and successful credential changes across PlanetScale's environments.

Site Qwality, “Problems with Vitess connectivity and credential changes,” Oct 26, 2026, https://siteqwality.com/is-planetscale-down/incidents/planetscale-202610262153/

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