Is SendGrid down?
No, SendGrid is not down.
SendGrid’s status page reports no incidents, api.sendgrid.com responded from 6 regions, and nobody reported problems in the last hour.
- Official statusNo incidentsstatus.sendgrid.com
- Reachable6 of 6 regionsSendGrid API · api.sendgrid.com
- Reports in the last hour0Normal
SendGrid’s status page
From status.sendgrid.com. Read at
- API v3 SendGrid Mail SendingOperational
- SMTP SendGrid Mail SendingOperational
- Event Webhooks SendGrid WebhooksOperational
- API v2 SendGrid Mail SendingOperational
- Parse API SendGrid WebhooksOperational
- SendGrid Marketing CampaignsOperational
- SendGrid APIOperational
- SendGrid WebsiteOperational
Show all 13 components
- SendGrid StatisticsOperational
- SendGrid Email ActivityOperational
- SendGrid PartnersOperational
- SendGrid BillingOperational
- SendGrid Legacy Marketing CampaignsOperational
Planned maintenance, to : Sendgrid Maintenance Impacting Delivery and Account Configuration.
Not working for me
Pick what’s broken. Reports from everyone show up on the chart below within 5 minutes.
Last 24 hours
No problems in the last 24 hours, median response 213 ms, and 0 reports.
- Operational
- Degraded
- Partial outage
- Major outage
- No data
- Reachability check (api.sendgrid.com)
By region
| Region | SendGrid API api.sendgrid.com |
|---|---|
| N. Virginia us-east-1 | 401 · 80 ms |
| Oregon us-west-2 | 401 · 86 ms |
| Frankfurt eu-central-1 | 401 · 147 ms |
| Singapore ap-southeast-1 | 401 · 248 ms |
| Tokyo ap-northeast-1 | 401 · 124 ms |
| São Paulo sa-east-1 | 401 · 394 ms |
Two regions check SendGrid every minute, and any failure is rechecked from all of them. Each row shows the latest result. How we check
Last 90 days
We have checked SendGrid ourselves since Oct 28, 2026. Earlier days come from its status page.
1 day with problems in the last 90 days.
Recent incidents
Incidents: 1 in the last 30 days and 1 in the last 90, lasting a median of 49 min.
If SendGrid isn’t working for you
SendGrid is Twilio's email delivery service for transactional and marketing email, used through its API and SMTP relay.
Common SendGrid errors
| Error | What it means | Usually | What to do |
|---|---|---|---|
403 From address doesn't match Verified Sender Identity | You are sending from an address or domain you have not verified. | Your side | Verify the sender or authenticate the domain in SendGrid. Source |
403 You are temporarily blocked from sending emails due to repeated bad requests. | SendGrid paused sending after many invalid requests. | Your side | Fix the failing requests and wait for the block to lift. Source |
429 Too many requests or rate limit exceeded | You exceeded an API rate limit. | Your side | Back off and retry later. Source |
401 Requires authentication | The API key is missing or invalid. | Your side | Check the API key and its permissions. Source |
500 Internal server error | An error on SendGrid's side. | An outage | Retry and check status.twilio.com, which lists SendGrid components. Source |
Is it just you?
- Check the Activity Feed: emails that were accepted but not delivered are deliverability issues, not outages.
- 4xx API responses describe your request, key or sender; 5xx responses point at SendGrid.
- Check SendGrid components on status.twilio.com.
- If only one mailbox provider (for example Gmail) delays mail, it is a deliverability or provider issue.
Alternatives to SendGrid
Questions
Common causes are an unverified sender identity, an invalid API key, rate limits or a temporary block after repeated bad requests. Check the API response and the Activity Feed.
SendGrid incidents are posted on Twilio's status page, status.twilio.com. This page shows that status alongside our own checks and other users' reports.
Sources: twilio.com, status.twilio.com
Get alerted when SendGrid breaks your app.
If your product or your team depends on SendGrid, its outage is your outage, and your users will blame you, not SendGrid. Point a Site Qwality monitor at the SendGrid endpoint you actually rely on, put your own site next to it, and we alert you on Slack, email, SMS or any webhook the moment either one stops answering.