Some Customers May Have Incorrect Balances Reflected on Their Account

Timeline

1. 16:37 UTC Twilio status page · Reported Some Customers May Have Incorrect Balances Reflected on Their Account
2. 16:37 UTC Twilio status page · Investigating Our engineering team is actively investigating the issue causing incorrect balances to be reflected on customer accounts. We are working to deploy a fix as quickly as possible. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
3. 17:30 UTC Twilio status page · Investigating Our engineering team is still actively investigating the issue causing incorrect balances to be reflected on customer accounts. We are working to deploy a fix as quickly as possible. We will provide another update within the next hour, or sooner if additional information becomes available.
4. 18:36 UTC Twilio status page · Investigating Our engineering team is still actively investigating the issue. We will provide another update within the next hour, or sooner if additional information becomes available.