Zoom incident
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Resolved after 1 h 44 min.
- Started
- Ended
- Worst state
- Degraded
- On Zoom’s status page
- Source
- Components
- Calendar, Mail, Recording, Voice (Inbound/Outbound), Voice Agent, Zoom Contact Center, Zoom Events, Zoom Meetings, Zoom Virtual Agent, Zoom Webinars Plus and Events
Timeline
- Zoom status page · Reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
- Zoom status page · Monitoring On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
- Zoom status page · Monitoring On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
- Zoom status page · Resolved This incident has been resolved.
Cite this incident
Site Qwality, “Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events,” Oct 1, 2026, https://siteqwality.com/is-zoom-down/incidents/zoom-202610011608/
Free to quote with a link to this page.