Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

Timeline

1. 06:10 UTC Zoom status page · Reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
2. 06:10 UTC Zoom status page · Investigating We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
3. 06:13 UTC Zoom status page · Identified We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
4. 06:16 UTC Zoom status page · Monitoring A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
5. 06:56 UTC Zoom status page · Resolved This incident has been resolved and the affected services have been restored.