Claude incident
Degraded functionality for Claude Cowork on Windows
Resolved after 4 days.
- Started
- Ended
- Worst state
- Partial outage
- On Claude’s status page
- Source
- Components
- Claude Cowork
Timeline
- Claude status page · Reported Degraded functionality for Claude Cowork on Windows
- Claude status page · Identified A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.
- Claude status page · Resolved This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update
Cite this incident
Site Qwality, “Degraded functionality for Claude Cowork on Windows,” Sep 10, 2026, https://siteqwality.com/is-claude-down/incidents/claude-202609101554/
Free to quote with a link to this page.