HeyGen incident
Degraded Service
Resolved after 3 h 28 min.
- Started
- Ended
- Worst state
- Degraded
- On HeyGen’s status page
- Source
- Components
- https://api.heygen.com, https://api.liveavatar.com, https://app.heygen.com, https://app.liveavatar.com, https://www.liveavatar.com
Timeline
- HeyGen status page · Reported Degraded Service
- HeyGen status page · Identified Several services across HeyGen + LiveAvatar are degraded.
- HeyGen status page · Resolved We identified the source of the performance errors and resolved them. Services are back to normal.
- HeyGen status page · Monitoring Services may be susceptible to temporary degradation in performance. A fix has been identified. We are waiting on GitHub to deploy it to all services
- HeyGen status page · Resolved We have resolved the issue. Services are back to normal
Cite this incident
Site Qwality, “Degraded Service,” Aug 17, 2026, https://siteqwality.com/is-heygen-down/incidents/heygen-202608171526/
Free to quote with a link to this page.