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HeyGen incident

Degraded Service

Resolved after 3 h 28 min.

Started
Ended
Worst state
Degraded
On HeyGen’s status page
Source
Components
https://api.heygen.com, https://api.liveavatar.com, https://app.heygen.com, https://app.liveavatar.com, https://www.liveavatar.com

Live HeyGen status Full HeyGen outage history

Timeline

  1. HeyGen status page · Reported Degraded Service
  2. HeyGen status page · Identified Several services across HeyGen + LiveAvatar are degraded.
  3. HeyGen status page · Resolved We identified the source of the performance errors and resolved them. Services are back to normal.
  4. HeyGen status page · Monitoring Services may be susceptible to temporary degradation in performance. A fix has been identified. We are waiting on GitHub to deploy it to all services
  5. HeyGen status page · Resolved We have resolved the issue. Services are back to normal

Cite this incident

Site Qwality, “Degraded Service,” Aug 17, 2026, https://siteqwality.com/is-heygen-down/incidents/heygen-202608171526/

Free to quote with a link to this page.