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Runway incident

Elevated Seedance moderation errors

Resolved after 1 h 30 min.

Started
Ended
Worst state
Degraded
On Runway’s status page
Source
Components
App, Backend, Public API

Live Runway status Full Runway outage history

Timeline

  1. Runway status page · Reported Elevated Seedance moderation errors
  2. Runway status page · Monitoring We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
  3. Runway status page · Monitoring We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
  4. Runway status page · Monitoring We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
  5. Runway status page · Resolved We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Cite this incident

Site Qwality, “Elevated Seedance moderation errors,” Oct 6, 2026, https://siteqwality.com/is-runway-down/incidents/runway-202610061852/

Free to quote with a link to this page.