Is Runway down?
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Is Runway down right now? Live status from Runway’s status page, our own checks and user reports, updated every minute.
- Official status
- Reachable
- Reports in the last hour
Detailed data for this service is briefly unavailable. The status above comes from our latest check.
Runway’s status page
- App
- Backend
- Billing
- Support
- Public API
Not working for me
Pick what’s broken. Your report shows up on the chart below within a few minutes.
Last 24 hours
- Operational
- Degraded
- Partial outage
- Major outage
- No data
- Reachability check (api.dev.runwayml.com)
By region
| Region | Runway API api.dev.runwayml.com | app.runwayml.com app.runwayml.com |
|---|---|---|
| N. Virginia | ||
| Oregon | ||
| Frankfurt | ||
| Singapore | ||
| Tokyo | ||
| São Paulo |
Each row shows the latest result from that region. How we check
Last 90 days
We have checked Runway ourselves since Oct 28, 2026. Earlier days come from its status page.
11 days with problems in the last 90 days.
Recent incidents
Incidents: 5 in the last 30 days and 12 in the last 90, lasting a median of 1 h 26 min.
- Seedance video generations failing or delayedDegraded5 h 7 min
- Kling video generations failing or delayedDegraded8 h 7 min
- We've identified a problem and are working on a fixDegraded40 min
- Magnific upscalers unavailableDegraded4 h 14 min
- Scheduled MaintenanceMajor outage2 h 23 min
- We've identified a problem and are working on a fixPartial outage26 min
- Elevated Seedance moderation errorsDegraded1 h 30 min
- We've identified a problem and are working on a fixDegraded2 h 21 min
- Aleph delayed generationsDegraded1 h 23 min
- Gen4.5 Image to Video is DegradedDegraded1 h
If Runway isn’t working for you
Runway is an AI video and image generation platform used by creators and studios, with a web app and a developer API.
Common Runway errors
| Error | What it means | Usually | What to do |
|---|---|---|---|
502 / 503 | Runway's API returns these when it is shedding load. | Heavy load | Retry with exponential backoff and jitter. Source |
504 | Runway is overloaded and cannot satisfy the request. | Heavy load | Retry later with backoff. Source |
429 | Too many API requests in a period, or your integration's limits were reached. | Your side | Slow down and retry with backoff. Source |
401 | The API key is not valid. | Your side | Check the key in the developer portal. Source |
SAFETY.INPUT.TEXT | Content moderation rejected the prompt text (other SAFETY codes point to other inputs or the output). | Your side | Change the prompt or input; do not retry the same request. Source |
Is it just you?
- In the app, a generation error usually means the model could not produce good output from your inputs; retry, then adjust the prompt or media.
- A generation stuck at a percentage is usually still processing; Runway shows a Cancel button after 30 minutes.
- If a third-party model keeps failing, try a native Runway model; Runway says this can be a capacity issue with the provider.
- Check the App component on Runway's status page.
Alternatives to Runway
Questions
Runway says generation errors usually mean the model could not produce a good result from your inputs, so retry and then change the prompt or media. Credits are returned automatically only when a generation ends in an error.
It is usually still processing. After 30 minutes a Cancel button appears, but cancelling a stuck generation does not return its credits.
Sources: docs.dev.runwayml.com, docs.dev.runwayml.com, help.runwayml.com, help.runwayml.com
Get alerted when Runway breaks your app.
If your product depends on Runway, your users feel its outages too. Point a Site Qwality monitor at the Runway endpoint you use and at your own site, and we alert you on Slack, email, SMS or a webhook as soon as either one stops answering.