Always know who's on call. Build flexible rotation schedules so the right person is always ready to respond — no spreadsheets, no guesswork, no missed alerts.
Build schedules with multiple rotation layers to support complex team structures. Each layer can have its own rotation type — daily, weekly, or custom periods — along with its own participants and handoff times. Layers stack so you can combine primary and secondary on-call rotations in a single schedule, giving you complete control over who gets paged and when.
Swap responders for vacations, emergencies, or one-off coverage needs. Overrides take precedence over the regular rotation without disrupting the underlying schedule, so your team can handle time-off requests and last-minute changes without rebuilding anything.
Schedules respect team member timezones so handoffs happen at the right local time. Build follow-the-sun rotations across distributed teams without manual timezone math — everyone sees their shifts in their own timezone and handoffs happen exactly when you expect.
Each team member configures how they want to be reached: email, SMS, phone call, or Slack DM. Set different rules for urgent vs low-urgency alerts with configurable escalation delays, so critical pages get through immediately while lower-priority issues follow a measured notification path.
On-call scheduling is built directly into the same platform as your monitors, incidents, and escalation policies. When a monitor detects a problem, the on-call responder is paged immediately through their preferred contact method. No separate tool, no integration to maintain, no extra bill — just seamless end-to-end incident response from detection to resolution.
On-call scheduling is included on every plan — no PagerDuty subscription needed. Get started free today.